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WhatsApp Business API
Integrate WhatsApp into your existing IT Systems or Tech Stack
Get assured read rates and instant responses along with the power of automation.
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Use Cases
Discover common WhatsApp Business API use cases that help drive customer and business growth
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Instant Updates
Share important updates with customers
- Send order confirmations and shipment updates
- Share appointment availability and other reminders with your customers
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Promotions
Make promotions feel more personal
- Drive upsell and cross-sell opportunities
- Re-engage after cart abandonment
- Maximize the ROI of your marketing spend with hyper relevant promotions
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Authentication
Provide account access and password support
- Enable multi-factor authentication or one-time passwords to verify accounts and users
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Custom Flows
Create your own one-of-a-kind experiences
- Deliver interactive conversational experiences that engage and delight
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E-Commerce
Build a friction-free buyer journey
- Make it easy for customers to browse products and place an order, right from within WhatsApp
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Customer Support
Optimize support costs and increase efficiency
- Deploy automated conversational flows to mitigate high volume inbound support requests
- Implement smart routing from conversations only when live agent support is needed
- Integrate with popular back-end systems like CRM and marketing automation platforms
WhatsApp Business API designed by Meta allows businesses to maintain connections with their customers by studying their service or product preferences whether they’re a returning customer or a new one. With a massive majority of your clientele being WhatsApp users more so than any other social media, it is important to maintain your business’s presence on the app. We at CloudWhiz provide tailored WhatsApp Business API solutions.
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